Legal · Chills Dance LLC
Privacy Policy.
This Privacy Policy explains how Chills Dance LLC collects, uses, stores, shares and protects personal information when you visit this website, purchase products, book services or otherwise interact with Nika Chill.
Part I
Introduction
1. Scope of this Privacy Policy
This Privacy Policy describes how Chills Dance LLC ("Company," "we," "our," or "us") collects, uses, stores, shares and protects personal information when you access nikachill.com (the "Website"), purchase Products, book Services, submit applications, communicate with us or otherwise interact with our business.
This Privacy Policy applies to all Products and Services offered by Chills Dance LLC, including but not limited to:
- Weekly Classes
- Online Learning
- 1:1 Dance Sessions
- The Next Chapter
- World Tour
- CHILLS Dance Camp
- Digital Products
- Physical Products
- Collaborations
- Website Forms
- Future Products and Services
This Privacy Policy applies regardless of the device used to access the Website, including desktop computers, laptops, tablets and mobile devices.
By accessing the Website or using any of our Products or Services, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, you should discontinue use of the Website and refrain from providing personal information.
This Privacy Policy should be read together with our:
- Terms & Conditions
- Refund Policy
2. Information We Collect
Depending on how you interact with Chills Dance LLC, we may collect different categories of information.
Personal Information You Provide
You may voluntarily provide information including:
- Full Name
- Email Address
- Phone Number
- Instagram Username
- Country
- City
- Time Zone
- Mailing Address
- Shipping Address
- Billing Information
- Dance Experience
- Personal Goals
- Booking Preferences
- Application Responses
- Messages
- Collaboration Requests
- Survey Responses
- Feedback
- Testimonials
- Uploaded Photos
- Uploaded Videos
- Other information you choose to share.
Providing personal information is voluntary.
However, certain Products or Services cannot be provided without the necessary information.
Purchase Information
When purchasing Products or Services, information associated with your transaction may include:
- purchased Product;
- purchased Service;
- order amount;
- payment confirmation;
- transaction date;
- order history;
- shipping information.
Payment card information is processed directly by secure third-party payment providers.
Chills Dance LLC does not store complete payment card numbers.
Website Usage Information
When you visit the Website, certain technical information may be collected automatically, including:
- IP address;
- browser type;
- operating system;
- device type;
- language preferences;
- pages visited;
- referring website;
- time spent on pages;
- links clicked;
- approximate geographic location based on IP address;
- Website performance information.
This information helps improve the Website and understand how visitors interact with our content.
Communications
If you contact Chills Dance LLC by email or through a Website form, we may retain records of:
- emails;
- contact forms;
- applications;
- customer support requests;
- scheduling conversations;
- collaboration inquiries.
These communications help us provide customer support and maintain accurate records.
Event Participation
If you register for classes, workshops or events, we may collect information including:
- registration details;
- attendance history;
- emergency contact information (when required);
- participation records;
- event preferences.
Media
If you voluntarily provide photographs, videos or testimonials, we may retain copies in accordance with this Privacy Policy and any permissions you have granted.
3. How Information Is Collected
Personal information may be collected through a variety of methods depending on how you interact with Chills Dance LLC.
Information You Provide Directly
You may voluntarily submit information through:
- contact forms;
- booking forms;
- applications;
- checkout pages;
- newsletter sign-ups;
- collaboration inquiries;
- emails;
- surveys;
- event registrations;
- customer support communications.
Automatic Collection
Certain technical information is collected automatically when you visit the Website through technologies including:
- cookies;
- analytics tools;
- browser technologies;
- server logs.
Additional details regarding cookies appear later in this Privacy Policy.
Third-Party Services
Information may also be received through trusted service providers used to operate the Website, including:
- Stripe
- Netlify
- Google Forms (if used)
- Google Sheets
- Google Analytics
- YouTube
- TikTok
These providers process information according to their own privacy policies.
Information from Public Sources
Where appropriate, Chills Dance LLC may collect publicly available information that you choose to make public, including:
- publicly available Instagram profiles;
- public TikTok profiles;
- public YouTube channels;
- publicly shared content where you tag or mention Chills Dance LLC.
Public information is used only for legitimate business purposes, such as responding to inquiries, reposting content with permission where appropriate, or recognizing community participation.
Accuracy of Information
You are responsible for ensuring that the information you provide is accurate and up to date.
Providing inaccurate or incomplete information may affect our ability to provide Products or Services.
Sensitive Information
Please do not submit highly sensitive personal information unless it is specifically requested and necessary for providing a particular Product or Service.
Where sensitive information is voluntarily disclosed, it will be handled with reasonable care consistent with this Privacy Policy and applicable law.
Part II
How We Use Your Information
4. How We Use Your Information
Chills Dance LLC collects and processes personal information only for legitimate business purposes and only to the extent reasonably necessary to operate the Website, provide Products and Services, communicate with customers and improve the overall user experience.
We do not sell your personal information to third parties.
Depending on how you interact with us, your information may be used for the following purposes.
Providing Products & Services
We use your information to:
- process purchases;
- confirm bookings;
- schedule appointments;
- provide access to digital products;
- ship physical products;
- organize workshops and events;
- deliver educational services;
- verify registrations;
- provide customer support.
Communication
We use your contact information to communicate with you regarding:
- booking confirmations;
- payment confirmations;
- receipts;
- shipping updates;
- scheduling changes;
- event information;
- application updates;
- customer support;
- responses to inquiries.
Personalized Services
Certain Products and Services are personalized.
Information you voluntarily provide may be used to:
- understand your goals;
- prepare for private sessions;
- personalize educational recommendations;
- improve your learning experience;
- recommend appropriate Products or Services.
Examples include:
- 1:1 Dance Sessions
- The Next Chapter
- Collaboration Requests
Order Fulfillment
When purchasing physical products, your information is used to:
- prepare shipments;
- print shipping labels;
- communicate shipping updates;
- resolve delivery issues.
Customer Support
Information submitted through contact forms, email or other communication channels may be used to:
- answer questions;
- resolve technical issues;
- respond to booking requests;
- provide assistance;
- improve future customer support.
Website Improvement
Technical information helps us understand how visitors interact with the Website.
This information may be used to:
- improve navigation;
- identify technical issues;
- optimize page performance;
- improve user experience;
- develop future Products and Services.
Whenever possible, analytical information is reviewed in aggregate rather than focusing on individual users.
Business Operations
Information may also be used for internal administrative purposes including:
- accounting;
- record keeping;
- order management;
- scheduling;
- fraud prevention;
- legal compliance;
- business reporting.
Legal Obligations
Where required by law, information may be processed to:
- comply with legal obligations;
- respond to lawful requests;
- protect legal rights;
- investigate fraud;
- enforce our Terms & Conditions.
Future Business Improvements
As Chills Dance LLC continues to grow, information may also be used to improve:
- educational programs;
- customer experience;
- website functionality;
- booking systems;
- digital learning platforms;
- future Products and Services.
What We Do Not Do
Chills Dance LLC does not:
- sell your personal information;
- rent customer information;
- publicly share private customer information;
- disclose personal information for unrelated commercial purposes.
Personal information is only shared when necessary to operate the business, fulfill services or comply with legal obligations as described in this Privacy Policy.
5. Marketing Communications
From time to time, Chills Dance LLC may send communications relating to Products, Services, events or educational content.
These communications are intended to provide valuable information rather than excessive promotional messaging.
Types of Communications
You may receive communications regarding:
- new Products;
- online programs;
- workshops;
- World Tour announcements;
- CHILLS Dance Camp;
- educational resources;
- newsletters;
- important Website updates;
- special offers;
- event registrations.
Consent
Where required by applicable law, marketing communications will only be sent with your consent.
Consent may be provided by:
- subscribing to a newsletter;
- requesting updates;
- completing a registration form;
- opting in through the Website.
Opting Out
You may unsubscribe from marketing communications at any time by:
- clicking the unsubscribe link contained in marketing emails;
- contacting us directly at:
nikachill.cooperation@gmail.com
Unsubscribing from marketing emails does not affect transactional communications relating to purchases, bookings or customer support.
Transactional Communications
Certain emails are necessary for providing Products and Services.
These may include:
- purchase confirmations;
- invoices;
- receipts;
- booking confirmations;
- shipping notifications;
- account-related communications;
- customer support responses.
These communications may continue even if you have opted out of marketing emails.
Limited Promotional Contact
We aim to communicate respectfully.
Marketing messages are sent only when we believe they may be relevant to your interests.
We strive to avoid excessive email frequency and unnecessary promotional communication.
No Spam
Chills Dance LLC does not knowingly send unsolicited commercial email in violation of applicable anti-spam laws.
Updating Preferences
You may contact us at any time to:
- update your email address;
- change communication preferences;
- request removal from marketing lists;
- correct inaccurate contact information.
Reasonable efforts will be made to process these requests promptly.
Part III
Sharing & Storage of Information
6. Sharing Your Information
Chills Dance LLC respects your privacy and does not sell, rent or trade your personal information.
We share personal information only when reasonably necessary to operate our Website, provide Products and Services, process transactions, fulfill legal obligations or support the day-to-day operation of our business.
Whenever personal information is shared, we seek to limit the information provided to only what is reasonably necessary for the specific purpose.
Service Providers
To operate our Website and deliver our Products and Services, we work with carefully selected third-party service providers.
These providers may perform services on our behalf, including:
- payment processing;
- website hosting;
- website forms;
- customer relationship management;
- booking and scheduling;
- email delivery;
- analytics;
- embedded media;
- shipping and order fulfillment;
- customer support;
- business administration.
These providers are permitted to access personal information only to the extent reasonably necessary to perform the services we request.
Payment Processing
Payments are processed through trusted third-party payment providers.
Chills Dance LLC does not store complete payment card information.
Payment providers process payment information in accordance with their own privacy policies, security procedures and applicable legal requirements.
Shipping & Fulfillment
If you purchase physical products, we may share your name, shipping address and other necessary delivery information with shipping carriers or fulfillment providers solely for the purpose of delivering your order.
Legal Requirements
We may disclose personal information where disclosure is reasonably necessary to:
- comply with applicable law;
- respond to lawful requests from public authorities;
- comply with court orders or legal processes;
- protect our legal rights;
- investigate suspected fraud or unlawful activity;
- enforce our Terms & Conditions or other agreements;
- protect the safety, rights or property of Chills Dance LLC, our customers or others.
Business Transfers
If Chills Dance LLC is involved in a merger, acquisition, reorganization, sale of assets or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
Aggregated & Anonymized Information
We may create and use aggregated or anonymized information that cannot reasonably identify an individual.
Such information may be used for purposes including:
- improving the Website;
- analyzing usage trends;
- developing Products and Services;
- business planning;
- educational research;
- reporting;
- improving customer experience.
Aggregated or anonymized information does not identify individual users.
Sale of Personal Information
Chills Dance LLC does not sell personal information to advertisers, data brokers or unrelated third parties.
We do not exchange personal information for monetary compensation.
7. Third-party Services
To operate our Website and provide Products and Services, we rely on trusted third-party platforms.
These providers operate independently and maintain their own privacy policies and terms of service.
Your use of those services is governed by the applicable policies of each provider.
Current providers may include, but are not limited to:
- Stripe
- Netlify
- Google Workspace
- Google Analytics
- YouTube
- TikTok
As our business grows, additional providers may be introduced where reasonably necessary.
Embedded Content
Some pages may contain embedded content from third-party platforms, including videos, social media posts or other media.
Embedded content functions as though you have visited the third-party website directly and may collect information according to that provider's own privacy practices.
External Websites
Our Website may contain links to websites operated by third parties.
Chills Dance LLC is not responsible for the privacy practices, security or content of external websites.
We encourage you to review the privacy policy of every website you visit before providing personal information.
Future Integrations
As Chills Dance LLC continues to grow, additional technology providers may be introduced to support business operations.
These may include providers of:
- customer relationship management;
- scheduling;
- online learning;
- email communications;
- customer support;
- payment processing;
- shipping;
- analytics;
- community platforms;
- other operational services.
Any additional providers will be used only where reasonably necessary to operate the business and deliver Products or Services.
8. International Data Transfers
Because Chills Dance LLC serves customers throughout the world, personal information may be processed or stored in countries other than your country of residence.
Those countries may have privacy laws that differ from the laws applicable where you live.
By using this Website or providing personal information, you acknowledge that such international transfers may occur.
Whenever reasonably practicable, Chills Dance LLC works with service providers that implement appropriate measures to protect personal information during international transfers.
9. Data Retention
Chills Dance LLC retains personal information only for as long as reasonably necessary to:
- provide Products and Services;
- maintain customer records;
- fulfill contractual obligations;
- comply with legal, accounting or tax requirements;
- resolve disputes;
- enforce agreements;
- protect our legal interests;
- improve business operations.
Retention periods vary depending upon the type of information involved and the purpose for which it was collected.
Customer Records
Information relating to purchases, bookings, applications and completed services may be retained for business administration, accounting, legal compliance and customer support purposes.
Marketing Information
Marketing contact information is retained until you unsubscribe, request removal or until continued retention is no longer reasonably necessary.
Deletion Requests
Where permitted by applicable law, you may request deletion of your personal information.
Certain information may continue to be retained where necessary to:
- comply with legal obligations;
- complete existing contractual obligations;
- resolve disputes;
- detect fraud;
- protect legal rights;
- maintain required business records.
Secure Disposal
When personal information is no longer reasonably necessary and no legal obligation requires continued retention, Chills Dance LLC will take reasonable steps to securely delete, anonymize or otherwise dispose of the information.
Part IV
Your Privacy Rights
10. Your Privacy Rights
Chills Dance LLC respects your privacy and aims to provide you with reasonable control over the personal information you choose to share with us.
Depending on where you live and the laws that apply to your use of this Website, you may have certain rights regarding your personal information.
Where reasonably possible and permitted by applicable law, we will make reasonable efforts to honor valid privacy-related requests.
Access to Your Information
You may contact us to request confirmation of whether we maintain personal information associated with your interactions with Chills Dance LLC.
Where appropriate, we may also provide a copy of the personal information we reasonably maintain about you.
To protect your privacy, we may request information necessary to verify your identity before processing your request.
Correction of Information
If you believe that any personal information we maintain is inaccurate, incomplete or outdated, you may request that it be corrected.
We encourage customers to keep their contact information current so we can continue providing Products and Services effectively.
Requesting Deletion
You may request that we delete personal information you have provided.
Where reasonably possible and permitted by applicable law, we will make reasonable efforts to honor such requests.
However, certain information may need to be retained for legitimate business purposes, including:
- fulfilling contractual obligations;
- maintaining accounting or tax records;
- complying with legal requirements;
- resolving disputes;
- protecting legal rights;
- preventing fraud;
- maintaining necessary business records.
Withdrawing Consent
Where your consent has been provided for specific communications or activities, you may withdraw that consent at any time.
Withdrawal of consent will not affect any processing that occurred before the request was received.
Please note that withdrawing consent may limit our ability to provide certain Products or Services.
Marketing Preferences
You may unsubscribe from marketing communications at any time.
You may do so by:
- clicking the unsubscribe link included in marketing emails; or
- contacting us directly at:
nikachill.cooperation@gmail.com
Please note that transactional communications relating to purchases, bookings, customer support or legal notices may still be sent where reasonably necessary.
Identity Verification
To protect the privacy and security of our customers, we may request reasonable information necessary to verify your identity before responding to privacy-related requests.
We reserve the right to decline requests where identity cannot reasonably be verified.
Response Time
We aim to respond to legitimate privacy-related requests within a reasonable timeframe.
Response times may vary depending on:
- the complexity of the request;
- the nature of the information requested;
- applicable legal requirements;
- the volume of requests received.
11. Cookies & Similar Technologies
Like most modern websites, nikachill.com may use cookies and similar technologies to improve functionality, understand how visitors use the Website and enhance the overall user experience.
Cookies are small text files stored on your device that help websites remember certain information about your visit.
Types of Cookies
Depending on the features available on the Website, cookies may be used to support:
- Website functionality;
- user preferences;
- security;
- performance;
- analytics;
- embedded media;
- future Website improvements.
Essential Cookies
Some cookies are necessary for the basic operation of the Website.
These cookies help support functions such as page navigation, security and core Website functionality.
Disabling essential cookies may affect your ability to use certain features of the Website.
Analytics
Analytics tools help us better understand how visitors interact with the Website.
Information collected may include:
- pages visited;
- time spent on pages;
- navigation patterns;
- general device information;
- approximate geographic region;
- referring websites.
This information helps us improve the Website and the experience we provide to visitors.
Embedded Content
Some pages may include embedded content provided by third-party platforms, such as YouTube videos or social media posts.
These platforms may use their own cookies or similar technologies in accordance with their own privacy policies.
Managing Cookies
Most web browsers allow you to manage cookies through your browser settings.
You may choose to:
- view stored cookies;
- delete cookies;
- block cookies;
- receive notifications before cookies are stored.
Please note that disabling certain cookies may affect the functionality of parts of the Website.
Future Technologies
As Chills Dance LLC continues to develop new Products and Services, additional technologies may be introduced to improve Website functionality, performance and customer experience.
This Privacy Policy will be updated whenever material changes to our data practices occur.
Part V
Security & General Provisions
12. Data Security
Chills Dance LLC takes reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse or destruction.
While we make reasonable efforts to safeguard the information entrusted to us, no method of transmitting information over the Internet or storing electronic information can be guaranteed to be completely secure.
Accordingly, Chills Dance LLC cannot guarantee absolute security of any information transmitted through the Website or stored by third-party service providers.
Users are encouraged to:
- use secure internet connections;
- protect their personal devices;
- maintain the confidentiality of their own information;
- notify us if they believe their personal information has been compromised.
Internal Access
Personal information is accessed only by individuals who reasonably require that information to operate the business, provide Products or Services, respond to customer requests or fulfill legal and administrative responsibilities.
Access is limited to the extent reasonably necessary for those purposes.
Third-Party Security
Where we rely on trusted third-party service providers, those providers are responsible for maintaining the security of the systems they operate.
Chills Dance LLC carefully selects service providers but cannot control or guarantee the security practices of independent third-party organizations.
Data Breaches
If Chills Dance LLC becomes aware of a security incident affecting personal information, reasonable steps will be taken to investigate the incident and respond appropriately based on the nature of the circumstances and applicable legal requirements.
13. Children's Privacy
This Website and its Products and Services are intended primarily for individuals who meet the minimum participation age described in our Terms & Conditions.
We do not knowingly collect personal information from children in violation of applicable law.
If we become aware that personal information has been collected from a child in circumstances where parental or legal guardian consent was required but not obtained, we will take reasonable steps to delete that information.
Parents or legal guardians who believe their child has provided personal information may contact us at:
nikachill.cooperation@gmail.com
14. Changes to this Privacy Policy
Chills Dance LLC may update this Privacy Policy from time to time to reflect:
- changes to the Website;
- new Products or Services;
- improvements to business operations;
- new technology;
- changes in service providers;
- legal or regulatory developments.
The most current version of this Privacy Policy will always be published on this Website.
The Last Updated date at the end of this document indicates when the most recent revision became effective.
Your continued use of the Website after an updated Privacy Policy has been published constitutes your acknowledgment of the revised Policy.
Where material changes significantly affect how personal information is handled, we may provide additional notice where reasonably appropriate.
15. Contact Us
If you have questions regarding this Privacy Policy or how your personal information is handled, you are welcome to contact us.
Chills Dance LLC
Website
nikachill.cooperation@gmail.com
We will make reasonable efforts to respond to legitimate privacy-related inquiries as soon as reasonably practicable.
Acknowledgement
By using this Website, submitting information, purchasing Products or Services, or otherwise interacting with Chills Dance LLC, you acknowledge that you have read and understood this Privacy Policy.