Merch Store · CHILLS DANCE LLC

Shipping & Delivery.

Effective September 20, 2026

Clear processing times, USPS handoff rules, tracking, and delivery support for every Nika Chill merchandise order.

Nika Chill Merchandise

Shipping & Delivery

Where we ship

At launch, we ship only to addresses in the 50 U.S. states and the District of Columbia that our checkout accepts and USPS can serve. We do not ship internationally, to U.S. territories, or to APO, FPO, or DPO addresses. USPS-deliverable P.O. boxes within the 50 states or District of Columbia are accepted when checkout accepts the address.

Shipping price

Standard shipping is $6.95 per order. Standard shipping is free when the merchandise subtotal is $79 or more after the set offer, before any discount code and before tax. Any available expedited option and its price will be shown before payment.

Processing time

Processing time is the time between the order date and physical handoff to USPS. It is separate from carrier transit time.

• Leopard Booty Shorts: ship within 5 business days.
• Dance Knee Pads: ship within 5 business days.
• SHAKE THAT ASS Shorts: printed to order and ship within 14 business days.
• SHAKE THAT ASS Cutout Top: printed to order and ships within 14 business days.
• Mixed orders containing a SHAKE item: ship together within 14 business days.

Business days are Monday through Friday and exclude U.S. federal holidays. The order date is not counted as the first processing day. An order is considered shipped when the parcel is physically accepted by USPS, not when a label is created.

Transit and tracking

USPS transit estimates begin after carrier acceptance and are estimates rather than guaranteed delivery dates unless the selected USPS service expressly provides a money-back delivery guarantee. Tracking is emailed when the parcel is accepted for shipment.

Shipping delays before carrier handoff

We maintain a reasonable basis for the processing times shown above. If we cannot ship within the promised processing time, we will contact the customer before that deadline with:

• the reason for the delay;
• a specific revised ship date;
• a cost-free way to accept the revised date; and
• the option to cancel the affected unshipped merchandise for a full refund, including shipping paid for the canceled merchandise.

We save the customer’s response with the order. If required consent is not received, we will cancel and promptly refund the affected unshipped order as required by law.

Address changes

Customers are responsible for entering a complete and accurate delivery address. Send an address-correction request to twerk@nikachill.com as soon as possible. A change is effective only after written confirmation from us. We do not change the address after USPS accepts the parcel. If an unshipped address change cannot be verified safely, we may cancel the order and refund the original payment method so the customer can place a new order with the correct address.

Do not send sensitive payment information by email when requesting an address change.

Returned-to-sender packages

If a package is returned because an address supplied by the customer was incomplete or incorrect, or because the package was refused or unclaimed, we will contact the customer after the merchandise is returned to us.

• Reshipment is available after payment of the actual new shipping cost.
• If the customer declines reshipment and the merchandise is returned in resalable condition, we will refund the merchandise price, less nonrefundable shipping already incurred, to the extent permitted by law.
• If the return was caused by our addressing error, we cover reshipment or provide an appropriate refund.

Tracking has stopped or the package appears lost

Contact twerk@nikachill.com if tracking has not meaningfully updated for 7 days or the parcel appears lost before delivery. We will review the tracking and work directly with USPS. If USPS confirms loss, or the parcel remains undelivered without meaningful tracking movement for 15 calendar days after USPS acceptance, we will offer a replacement when stock permits or a refund to the original payment method. The customer does not have to wait for our insurance claim to finish.

Tracking says Delivered but the package is missing

First check all delivery locations, household members, neighbors, parcel lockers, and the building office. USPS advises allowing one postal business day because some parcels arrive after the initial delivery scan. If the package is still missing, contact us within 7 calendar days of the delivery scan. We will verify the address and tracking and help open a carrier service request.

A replacement for theft after verified correct delivery is not automatic and depends on the carrier investigation, available evidence, and applicable law. For higher-risk orders, we may use insurance or signature confirmation at no added cost to the customer.

If the investigation indicates carrier misdelivery or another delivery error, we will provide an appropriate replacement or refund.

Shipping damage

Keep the damaged item, exterior package, internal packaging, and label. Email us promptly with photos. USPS may require inspection, so do not discard or mail anything until we provide instructions.

Nothing in this policy limits consumer rights that cannot be waived under applicable law.